National Disaster Response

When Hurricane Irene stormed up the Atlantic coastline in August 2011, thousands of utility companies immediately sprung into action to rescue and rebuild their communities.

Many of our customers called Salisbury by Honeywell’s disaster recovery team to support them in their efforts. Our own words can’t describe what 24/7 disaster recovery service means to our customers in a time of crisis. In the aftermath of Irene, our customers say it best.

“We at Reliable Equipment & Service take great pride in performing beyond our means when our customers ask, and their need is dire. [T]he truth is that it couldn't have happened without your extraordinary efforts on our behalf.

We realize the commitment required to wait for approval, work late into the evening, and/or over a weekend to produce and ship storm orders on a moment’s notice. You really are the unsung heroes who help keep the lights on and restore service to millions of Americans who will never know of your contribution.

This is why we want to take this time to thank you for coming through for us and our customers during Hurricane Irene and the following storms.”

-Reliable Equipment & Service, Ivyland, PA

After Hours Emergency Customer Service

Do you know what to do in times of disaster?
Do you know who to contact in case of emergency?
You can count on Salisbury, to be there when you need it most.

Salisbury understands your safety needs. But, Salisbury also understands that your safety needs don’t always happen between 9am and 5pm. This is why Salisbury has developed the National Disaster Response Emergency Contact.

Salisbury’s National Disaster Response will be able to help your emergency safety product orders and customer service needs. While facing national disasters and weather related catastrophes, Salisbury will be there.

You can now contact Salisbury after regular business hours during severe emergencies using our new NATIONAL DISASTER RESPONSE Contact Line. This new contact line allows product ordering, even after-hours and weekends. A Disaster Response Team is ready to fulfill your emergency order requirements around the clock during national and international severe weather or natural disasters such as Winter Ice Storms, Tornadoes, Tropical Storms, Hurricanes and Earthquakes.

Our team is ready to fulfill emergency orders of Personal Protective Equipment and Linemen Utility Products required to (1) Restore electrical power and utilities to U.S. and Global regions as a result of natural disaster and (2) provide Personal Protective Equipment to the Industrial or Utility work force resulting from natural disaster.

National Disaster Response contact for after-hour and weekend emergencies as defined above.

Department in Bolingbrook, IL during regular business hours:
Monday - Friday 7:30AM-5:00 PM
Central Standard Time